Keekup Privacy Policy

1. Information We Collect

• Sign-in and authentication data (email, third-party provider identifiers).
• Profile: username, photo, biography and display preferences.
• Libraries: films, series, seasons, episodes and video games tracked, watched, rated, favourited or paused.
• Published content: reviews, ratings, comments, community messages, collections and rankings.
• Messages exchanged through direct messaging.
• Reports you submit and your list of blocked users.
• Notification tokens, used to deliver the alerts you subscribed to.
• Device and app usage data, for analytics and diagnostics.
• Advertising identifiers for ad personalisation.

2. How We Use Your Information

• Provide personalised recommendations and experience.
• Store your libraries, progress and history.
• Enable social features: posts, comments, follows and messaging.
• Moderate the service: process reports, remove non-compliant content and enforce blocks.
• Notify you about what you follow (new seasons, new episodes, replies and mentions).
• Translate another user's content at your request.
• Ensure secure sign-in and prevent fraud.
• Display advertising through Google AdMob.

3. Third-Party Services

• Google and Apple authentication: signing in to your account.
• Firebase (Google): hosting, database and notifications.
• Google AdMob: advertising that funds the service.
• TMDB API and JustWatch: film and TV data, and streaming availability.
• TheTVDB: series and episode structure.
• IGDB (Twitch): video-game data.
• Google Cloud Translation: on-demand translation of published content.

4. Children’s Privacy

Keekup is not intended for children under 13 years old, and we do not knowingly collect data from children. If you believe a child has provided us information, please contact us to remove it.

5. Data Security & Retention

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We retain user data as long as necessary to provide our services or comply with legal obligations. If you request data deletion, we will remove your data unless legally required to keep it.

6. Your Rights (GDPR & CCPA)

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request to limit how we use your personal data.
• Right to Object: Object to processing of your personal data for direct marketing.
• Right to Data Portability: Request your personal data in a structured, commonly used format.
• CCPA Opt-Out: You can opt out of personalized advertising at https://adssettings.google.com.

7. Cookies and Tracking Technologies

Keekup may use cookies and tracking technologies to improve user experience and analyze app performance. You can manage cookie settings through your browser preferences.

8. International Data Transfers

Your data may be transferred and processed in countries outside your region. If you are in the EU, we ensure data protection through Standard Contractual Clauses.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the 'Effective Date' and notify users where required.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: contact@keekup.com